Spencer Rego

Product Analyst @ Apple

I transform user research and data insights into product features that deliver measurable results and exceptional user experiences.

About

While in college biotech labs, I found that my passion for making sense of data far outweighed my enjoyment of using a micropipette. This realization pushed me towards data analysis, automation, and process improvement.
Over the years, I've had the opportunity to create solutions for a variety of industries, from a drone startup to the 12th largest credit union in California, and even in my own household.
These days, I'm focused on developing AI-powered solutions that transform complex operations into streamlined, data-driven experiences.
When I'm not in front of my computer screen, you'll likely find me trying a new restaurant with my partner, taking photos along a hiking trail, or experimenting with new recipes in my kitchen. And if I'm not doing any of those, I'm probably fixating on the latest Apple device.

Experience

  1. Apr 2025 — Present
    4 mos

    Working alongside support, engineering, and operations teams to build ML-powered features that drive merchandising strategy and million-dollar feature investments.

    Key Accomplishments:

    • •Managing a unified retail ops platform (field app, manager/partner web portals, and an ML-powered backend) deployed across tens of thousands of stores worldwide
    • •Generated weekly dashboards and analyses using Snowflake/Tableau that informed ML-powered merchandising roadmap
    • •Led User Acceptance Testing and shipped features that automate compliance audits, reduce manual effort and errors, and accelerate resolution through context-rich, auto-generated tasks/tickets with clear ownership and audit trails
    • •Drafted requirements for data ingestion from ML-powered compliance application, enabling WW teams access to data insights
    • Python
    • Snowflake
    • Tableau
    • SQL
    • Machine Learning
  2. Aug 2020 — Apr 2025
    4 yrs, 8 mos

    Engineered end-to-end ETL pipelines and executive dashboards while leading cross-functional UAT projects that delivered $2M+ in annual savings and operational improvements.

    Key Accomplishments:

    • •Engineered ETL pipelines processing daily digital banking data with SQL, Python, and Tableau Prep
    • •Designed 20+ executive dashboards in Tableau and Amazon QuickSight, realizing $2M+ in annual savings
    • •Led cross-functional UAT for Deposit Account Opening platform, authored 50+ user stories and halved project timeline to 9 months
    • •Administered Salesforce CRM and streamlined support workflows, reducing resolution time by 35%
    • Python
    • SQL
    • Snowflake
    • Tableau
    • Amazon QuickSight
    • Salesforce
    • ETL Pipelines
    • UAT
    • Jira
  3. Jun 2019 — Jun 2020
    1 yr

    Managed end-to-end relationships with 200+ SMB clients while designing and implementing customer portal and scheduling systems that drove 10x increase in site traffic.

    Key Accomplishments:

    • •Managed end-to-end relationships with 200+ SMB clients through discovery workshops and requirements gathering
    • •Achieved 99% client satisfaction rate delivering drone-service solutions
    • •Designed and implemented new customer portal and scheduling system with wireframes and mockups
    • •Drove 10x increase in site traffic and onboarded 150+ new clients through digital improvements
    • Customer Relationship Management
    • Web Design
    • Project Management
    • UAS Operations
    • Requirements Gathering
  4. Jun 2016 — Jun 2019
    3 yrs

    Progressed through multiple specialized roles including Direct Funding Specialist, Real Estate Loan Closer, and Loan Servicing Specialist, demonstrating versatility and expertise in financial services operations.

    Key Accomplishments:

    • •Collaborated cross-functionally with loan originators, processors, underwriters, and title companies
    • •Ensured compliant and accurate loan documentation across all transactions
    • •Performed monthly UAT on real estate-specific functionality within core banking system
    • •Assessed and funded 40+ consumer loans monthly with <1% error rate
    • •Maintained exceptional accuracy standards in high-volume loan processing environment
    • Loan Servicing
    • UAT
    • Cross-functional Collaboration
    • Excel VBA
  5. Jun 2015 — Jun 2016
    1 yr

    Provided exceptional guest services at a premier golf facility, focusing on delivering memorable customer experiences and maintaining high service standards.

    Key Accomplishments:

    • •Delivered excellent customer service to golf facility guests
    • •Maintained high customer satisfaction standards in hospitality environment
    • •Developed foundational customer service skills that supported future career growth
    • Customer Service
    • Golf Industry
View Full Resume

Projects

Recent Recs

A curated collection of my favorite things - from books and software to restaurants and more.

Notion

Notion is my go-to tool for note-taking, project management, and knowledge organization.

productivity

Monarch

My go-to for personal finance tracking - integrates with all of my financial accounts and gives me a nice snapshot of where I'm at/heading.

Personal Finance

T3 Chat

My favorite LLM chat interface - gives the ability to select any of the cutting edge LLM models all for $8/mo

AI

Excalidraw

Fantastic for various use cases (creating diagrams/wireframes, externalizing ideas/concepts)

Design

Komeya No Bento

The best bento box I've ever had.

Japanese

Home Assistant

My favorite open source automation platform. Used throughout my house to control devices from various brands.

automationopen source
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Blog

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