Quick Updates ๐Ÿš€

Recent Work and Wins

Spencer Rego

Digital Business Analyst

I leverage data to create optimized digital solutions for complex problems.

About

While in college biotech labs, I found that my passion for making sense of data far outweighed my enjoyment of using a micropipette. This realization pushed me towards data analysis, automation, and process improvement.
Over the years, I've had the opportunity to create solutions for a variety of industries, from a drone startup to the 12th largest credit union in California, and even in my own household.
These days, my main focus is on building efficient, user-friendly dashboards and applications that blend the latest technology with simplicity. Whether it's creating an actionable dashboard with Tableau, setting up intricate automations in Home Assistant, or optimizing business operations, I thrive on working where tech meets usability.
When I'm not in front of my computer screen, you'll likely find me trying a new restaurant with my partner, taking photos along a hiking trail, or experimenting with new recipes in my kitchen. And if I'm not doing any of those, I'm probably fixating on the latest Apple device.

Experience

  1. Aug 2020 โ€” Present
    4 yrs, 8 mos

    Led strategic initiatives across product development and operational improvement, driving significant efficiencies and share growth. Spearheaded cross-functional projects, including UAT for key products like DAO, halving industry-standard timelines. Developed and leveraged data analytics tools, including SQL, Amazon QuickSight, and Tableau, to provide critical insights for executive decision-making. Optimized support processes, resulting in 50%+ reduction in response times. Managed vendor relationships to improve SLAs and operational efficiency. Created comprehensive documentation and procedures, steering users to self-serve, reducing support calls by 40%. Collaborated with diverse teams to align technical solutions with business goals, prioritize high-impact user stories, and ensure successful project outcomes.

    • Cross-functional Leadership
    • Data Visualization
    • Tableau
    • SQL
    • Amazon QuickSight
    • Data Analysis
    • Financial Services
    • FinTech
    • Data Cleaning
    • UAT
  2. Jun 2019 โ€” Oct 2020
    1 yr, 4 mos

    I designed specifications, created mockups, and revamped the company website by implementing online scheduling software and a client project area, resulting in a 10x increase in site traffic and 150+ more clients compared to the previous year. Additionally, I implemented new project management software with custom Python automations, saving our admin over 100 hours monthly and ensuring project deliverables were met at every stage. I also planned flight paths, performed pre-flight aircraft maintenance, and operated UAS (Unmanned Aerial Systems) for over 1,000 flight hours in accordance with Federal Aviation Administration standards.

    • Web Design
    • Python
    • Project Management
    • UAS Operations
  3. Jun 2016 โ€” Jun 2019
    3 yrs

    I progressed through several roles, including Direct Funding Specialist, Real Estate Loan Closer, and Loan Servicing Specialist, where I collaborated cross-functionally with loan originators, processors, underwriters, and title companies to ensure compliant and accurate loan documents. I also performed monthly UAT on real estate-specific functionality within the TCU core banking system and assessed and funded an average of 40+ consumer loans each month while maintaining an error rate of less than 1%.

    • Loan Servicing
    • UAT
    • Cross-functional Collaboration
    • Excel VBA
  4. Jun 2015 โ€” Jun 2016
    1 yr

    Provided guest services at a golf facility, ensuring excellent customer experiences.

    • Customer Service
    • Golf Industry

Projects

Recent Recs

A curated collection of my favorite things - from books and software to restaurants and more.

Notion

Notion is my go-to tool for note-taking, project management, and knowledge organization.

productivity

Monarch

My go-to for personal finance tracking - integrates with all of my financial accounts and gives me a nice snapshot of where I'm at/heading.

Personal Finance

T3 Chat

My favorite LLM chat interface - gives the ability to select any of the cutting edge LLM models all for $8/mo

AI

Excalidraw

Fantastic for various use cases (creating diagrams/wireframes, externalizing ideas/concepts)

Design

Komeya No Bento

The best bento box I've ever had.

Japanese

My favorite open source automation platform. Used throughout my house to control devices from various brands.

automationopen source

Blog